Cancel Your Order – Right of Withdrawal

Under EU consumer protection law and EU Directive 2023/2673, you have the right to withdraw from your purchase within 14 days of receiving your goods, without giving any reason. Please note: the cost of returning goods is your responsibility unless the item is faulty or not as described. See our Return & Refund Policy. Items made especially for your order (unless they are damaged or faulty) are exempt from this right. Digital products (once accessed) are exempt from this right.

This right refers to goods that have been shipped or received. You can cancel orders that have not been shipped yet by contacting us